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At-home services

One technician per job, one appointment time, one private note

Customers pick an open time from a link, technicians get a reminder before the appointment, each job keeps its own notes, and bank transfers match themselves.

Reminders before appointments
  • Visit Ngoc Anh · clean 2 air conditioners9:00 AM
  • Visit Quoc Bao · fix a faucet11:00 AM
  • Visit Mrs. Le · replace a water heater2:30 PM
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Sound familiar? Flip a card to see how SB handles it.

At-home services: one business cycle on SB

Technicians forget appointment times, customer instructions are scattered, quotes are given by word of mouth at the house, and after collecting money nobody knows which job it was for.

  1. A customer calls while the technician is working, nobody picks up, and you lose the job.

    Put a link or QR code on Facebook and Zalo. Customers pick an open time, and you confirm when you have a free moment.

    BookingAppointments
Booking page
Minh Phat Cooling · Thu DucAt-home air conditioner cleaning · 60 minutes
8:00 AM9:30 AM11:00 AM2:00 PM4:00 PM
Book
New bookingAt-home air conditioner cleaning · 60 minutes11:00 AM · slot reserved, no overlap
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Step 1/7
CustomersWorkMoneyGrowthStep 1: Customers book their own time1Step 2: A schedule for each technician2Step 3: Technicians get reminded ahead of time3Step 4: Private notes for every job4Step 5: Quotes at the customer’s home5Step 6: Customers transfer money, payments match themselves6Step 7: Check in after a repair job7CustomersWorkMoneyGrowthStep 1: Customers book their own time1Step 2: A schedule for each technician2Step 3: Technicians get reminded ahead of time3Step 4: Private notes for every job4Step 5: Quotes at the customer’s home5Step 6: Customers transfer money, payments match themselves6Step 7: Check in after a repair job7

What SB changes: At-home services

Booking page
Hung Phat Plumbing and Electric · District 9Faucet and pipe repair · 60 minutes
8:30 AM10:00 AM1:30 PM3:30 PM
Book
New bookingFaucet and pipe repair · 60 minutes8:30 AM · slot reserved, no overlap
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Customers pick an open time

Put a link or QR code on Facebook and Zalo. Customers pick an open time and leave their details, and you confirm.

Reminders before appointments
  • Visit Quoc Bao · fix a faucet11:00 AM
  • Visit Mrs. Le · replace a water heater2:30 PM
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Technicians are reminded before the appointment

Technicians get an in-app reminder before the appointment, and every job is tied to the right technician and the right customer.

Get started
Your tradeAt-home services
  • ServiceRepair job
  • StaffTechnician
Appointment-based service template After-service care process
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SB uses the right words: repair jobs

Pick at-home services when you sign up, and SB calls a service a repair job and staff technicians.

Frequently asked questions

Can technicians check the schedule on their phones in the field?

Yes. You install SB on your phone’s home screen like an app and tap to open it. You need an internet connection to use it.

What do I see after a customer books through the link?

You see the new appointment with the details the customer left, waiting for your confirmation. The customer also lands in your leads list along with their consent.

I have several technicians. Can each one see only their own jobs?

Yes. You set permissions by role: technicians see the work assigned to them, and admins see everything.

After the free trial, how do I pay SB?

You tap Pay and scan a VietQR for the exact amount. When the money arrives and matches exactly, SB activates and renews your plan automatically. SB never charges you automatically.

Try it for your at-home services

Sign up, pick your trade, and SB sets up templates and terminology that fit your business.

Start free trial