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Clinics

Room schedules that never double-book, prepaid exam packages by session

Patients book their own slot through a link or QR code, exam packages are sold by session and deducted by QR, and every case gets its own private note.

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Prepaid package
10-session physiotherapy packageVan Hai7/10 sessions left · expires Dec 31
QR check-in
Illustrative data

Sound familiar? Flip a card to see how SB handles it.

Clinics: one business cycle on SB

Messages get buried, two cases land in one room, therapy packages lose count, and instructions sit on loose paper.

  1. A patient messages to ask about a slot, and the message sits on one person’s phone.

    Zalo OA and Messenger messages land in one inbox. Whoever is on duty can reply, and a person presses Send on every message.

    InboxCustomers
Inbox
Zalo OANgoc Anh

Does the clinic have any morning slots on Friday?

Yes, 8:30 is open. Please pick a time through the link I am sending.

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Step 1/7
CustomersWorkMoneyGrowthStep 1: A patient messages on Zalo1Step 2: Patients book their own slot2Step 3: Schedules by room and by doctor3Step 4: A private note for every case4Step 5: Sell prepaid exam packages5Step 6: Bank transfers match themselves6Step 7: Invite patients back7CustomersWorkMoneyGrowthStep 1: A patient messages on Zalo1Step 2: Patients book their own slot2Step 3: Schedules by room and by doctor3Step 4: A private note for every case4Step 5: Sell prepaid exam packages5Step 6: Bank transfers match themselves6Step 7: Invite patients back7

What SB changes: Clinics

Prepaid package
12-session acupuncture packageMinh Chau4/12 sessions left · expires Feb 28
QR check-in
Illustrative data

Exam packages deducted by QR scan

Sell exam packages by session count or by expiry date. The patient scans a QR code at the desk to deduct a session.

Survey
Post-order feedbackVan Hai · 10-session package

“Quick to book, and the waiting room was tidy”

Illustrative data

Know what patients think

Send patients a one-time survey link that opens without login. A low score becomes a signal for you.

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Your tradeClinic
  • CustomersPatients
  • ServicesExam packages
Appointment-based service template After-service care workflow
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SB uses your clinic’s own terms

Pick the clinic trade at sign-up, and SB calls customers patients and services exam packages.

Frequently asked questions

If a patient cancels a package they bought, what happens to the unused sessions?

When an order is canceled or returned, SB reverses the unused sessions. Every deduction, addition or reversal is written to the package’s session ledger.

Our clinic keeps its patient list in Excel. Can we bring it into SB?

Yes. You import contacts from Excel or CSV, preview them, then apply them to the system. Each import takes up to 1,000 rows.

Once a note is written, can the doctor edit it?

Notes can only be added to, never edited or deleted. To correct something, write a new note, and the history always stays intact.

Do I have to book a demo before I can try it?

No. You sign up yourself, verify your email and start your free trial right away. Pick the clinic trade and SB sets up a template and the right terminology.

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Sign up, pick your trade, and SB sets up templates and terminology that fit your business.

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