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Dropshipping

Customer orders, supplier orders and money owed in one book

A customer orders, you order from the supplier, and you track delivery by item and what you owe. Even working alone, you see every order clearly.

Orders awaiting delivery
  • ADH-1207 · Mai AnhMini blender · waiting on supplier deliveryAwaiting delivery
  • PDH-1203 · Hoang PhucDelivery was due yesterdayOverdue
  • NDH-1199 · Kim NganAll items inDelivered
Illustrative data

Sound familiar? Flip a card to see how SB handles it.

Dropshipping: one business cycle on SB

The customer orders in one place, the supplier ships from another, and what you owe is recorded in a third.

  1. A customer orders through Messenger or Zalo, and you reply and write it down by hand at once.

    Zalo OA and Messenger messages land in one inbox, staff reply there, and every message is sent by the person who presses Send.

    InboxCustomers
Inbox
MessengerMai Anh

Is this mini blender still in stock?

Yes, it is, and it ships within 3 days.

Great, I will take one.

Illustrative data
Step 1/7
CustomersWorkMoneyGrowthStep 1: A customer messages to order1Step 2: Close the order at the right price2Step 3: Order from the supplier3Step 4: Track delivery4Step 5: Customer payments match themselves5Step 6: Returns and exchanges6Step 7: Know which supplier you owe7CustomersWorkMoneyGrowthStep 1: A customer messages to order1Step 2: Close the order at the right price2Step 3: Order from the supplier3Step 4: Track delivery4Step 5: Customer payments match themselves5Step 6: Returns and exchanges6Step 7: Know which supplier you owe7

What SB changes: Dropshipping

Orders awaiting delivery
  • PDH-1203 · Hoang PhucDelivery was due yesterdayOverdue
  • ADH-1207 · Mai AnhWaiting on supplier deliveryAwaiting delivery
Illustrative data

Late deliveries surface right away

Delivery is tracked item by item, and orders past their delivery date rise to the top so you can call the supplier in time.

Purchase order
DM-0418 · Sao Viet Warehouse
  • Electric kettle × 2 (cost price)VND 520,000
  • Air fryer × 1 (cost price)VND 980,000
TotalVND 1,500,000
Payable recorded
Illustrative data

Supplier orders and amounts payable

Every supplier purchase order records the amount payable, so at month end you do not have to dig through chats.

Payment
Kim Ngan · DH-1199VND 1,450,000Reference: SB1199Awaiting transfer Auto-matched, paid
Illustrative data

Know the moment money lands

When the customer transfers the right amount with the right reference, the order flips to paid on its own. Anything off waits for your review.

Frequently asked questions

How do I order from a supplier inside SB?

For each customer order, you create a purchase order to the supplier right in SB. SB records the amount payable by supplier and tracks delivery item by item. Orders past their delivery date get a flag.

What if I sell on a Facebook page, on Zalo and on marketplaces?

Every order goes into one book, and each order is tagged with a sales channel: in store, online, marketplace or wholesale. Sales and receivables from every channel sit together so you can filter and compare.

Can I use SB on my phone?

Yes. You install SB on your phone’s home screen like an app, tap to open it and sign in as usual. You need an internet connection to use it.

What happens to my data when the free trial ends?

SB switches to read-only. You can still sign in, view and export your data. Pay, and it reopens immediately with your data intact.

Try it for your selling

Sign up, pick your trade, and SB sets up templates and terminology that fit your business.

Start free trial